- Omara Khaddaj
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Marketing Myths That Keep You Stuck
(Part 1 of 3): The Avatar Trap and the Truth About Ideal Customers
Most marketing advice is dead wrong.
Not because it's bad advice, but because it's delivered as absolute truth when it should come with a warning label: "Results may vary based on context."
After more than a decade in the trenches, I've seen firsthand how the "golden rules" can become golden handcuffs.
Your business isn't a template. Your circumstances aren't universal. And the only playbook you should follow is the one you create.
Yet marketing gurus continue pushing rigid frameworks that ignore the messy reality of building a successful business in the real world.
In this three-part series, I'm going to dismantle the most damaging marketing myths that might be sabotaging your growth rather than accelerating it.
Today, in Part 1, we'll tackle perhaps the most pervasive myth of all: the idea that you must focus on a single customer avatar to succeed.
This artificial constraint isn't just misleading, it's actively blocking you from opportunities that could transform your business.
Let's dive in.
The Single Avatar Myth
The Myth: You must focus on only one ideal customer avatar.
Why It's Wrong: The single avatar approach ignores a fundamental reality of business: Most successful companies serve multiple customer segments that find value in their offering for different reasons.
The single avatar myth is dangerous because:
It assumes all your potential customers share identical problems, desires, and objections, but they don't always do.
It limits your market reach by ignoring adjacent customer segments who might value your solution for entirely different reasons.
It creates unnecessary rigidity in your marketing, making you vulnerable when market conditions change or your "perfect avatar" dries up.
The truth? Your product or service likely solves different problems for different people.
By acknowledging this reality rather than fighting it, you create marketing that resonates more broadly without sacrificing specificity.
What matters isn't having one avatar, it's understanding the distinct motivations of each customer segment and addressing them directly.
Example: Consider a business coach who works with both startup founders and established small business owners. These segments share similar needs (growth strategy, better systems, leadership development) but for completely different reasons.
The startup founder needs these skills to secure funding and scale before running out of funds. The established business owner needs them to break through a growth plateau and develop a team that can operate without constant oversight.
Smart coaches don't limit themselves to one avatar. Instead, they create content addressing the specific contexts of both groups.
They might emphasise different benefits across channels where each audience naturally gathers. And no, this doesn't mean doubling your workload.
Core content can be thoughtfully adapted for each segment rather than created from scratch, often with just minor tweaks to framing and terminology.
When “One Avatar” Makes Sense
There are situations where the single avatar approach is exactly right:
When you're just starting out and need traction before expanding
When you have extremely limited resources and must focus to survive
When your offer is genuinely designed to solve one specific problem for one specific group of people
The key is recognising whether you're focusing by strategic choice or simply because someone told you it's the only way to succeed.
Your Action Step
Instead of obsessing over finding your "one perfect customer," map out the 2-3 distinct customer segments already buying from you. For each, identify:
Their primary motivation for purchasing
The specific problem they're trying to solve
The language they use to describe this problem
Then, create a marketing campaign that addresses these segments where they naturally congregate. Use their specific language and emphasise the pain points and benefits most relevant to them.
This doesn't mean creating completely separate marketing strategies, it means understanding the nuances of your customer base and reflecting those nuances in your messaging.
In Part 2 of this series, I'll tackle another marketing myth that's likely limiting your growth potential: The Niche vs. Broad Debate.
You've probably heard conflicting advice:
"Niche down until it hurts!" or "Don't limit yourself to one small market!"
Or even more confusing: “You are the niche!”
I'll show you why this false dichotomy is preventing you from finding your optimal positioning and how to determine where your business should fall on the specialisation spectrum.
If you enjoyed this, share it with a friend.
Until next time, keep creating!
Omara
If you need help building your brand, attracting new clients, and growing your business, reply to this email or book a call here.
"Before I met Omara, I struggled to find and convert leads into paying clients. One month later, I had a better offer, more leads, paying customers, and increased my revenue by 50%. He's my go-to marketing expert." —Venzo Chaar